Shipping policy
Last updated: August 2026
At COFFUMME, we want your order to reach you safely and on time. Please review our shipping information below.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Estimated delivery times may vary depending on your location, shipping method, and carrier.
Standard Shipping: 3–7 business days
Processing Time: 1–3 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping charges are calculated and displayed at checkout based on your order and delivery location.
Free shipping is available on orders over $50, where applicable.
Tracking Your Order
Once your order has been shipped, you may receive a tracking number by email. Tracking information can take some time to update after the package has been handed over to the carrier.
Delays
COFFUMME is not responsible for delays caused by shipping carriers, weather conditions, holidays, customs processing, or other circumstances outside our control.
If your package appears to be significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your order. If an incorrect address is provided, contact us as soon as possible.
Once an order has shipped, we may not be able to change the delivery address.
Damaged or Missing Packages
If your order arrives damaged, please contact us as soon as possible with your order number and photos of the package/product so we can review the issue.
If your tracking information shows that a package was delivered but you cannot locate it, please first check with household members or your local delivery carrier.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through our Contact Us page.
Thank you for shopping with COFFUMME.